APPLYING QUALITY ASSURANCE CRITERIA
PROPOSED BY R3L+ PROJECT TO LEARNING REGIONS/CITIES PARTNERSHIPS/NETWORKS
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A. QUALITY AREA: PARTNERSHIP |
CORE QUALITY CRITERIA
Main aspects important for quality assurance in the case of a specific quality area (i.e. partnership)
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QUALITY INDICATORS (CORE AND ADDITIONAL/
DESCRIPTORS)
Establish if and to what degree the quality criteria is address/achieved.
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Methods, approaches and tools for PRODUCING/USING QUALITY INDICATORS
How you might go about getting information or feedback for calculating the quality indicators? |
Constraints and challenges IN PRODUCING/ USING QUALITY INDICATORS
What difficulties/barriers you foresee in following this quality criteria ? (i.e. collecting information/feedback from network partners)
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Common vision, mission and overall aims of the partnership/networks explicitly defined and understood |
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Objectives and quantifiable targets specified and commonly shared |
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Principles and protocols to govern ongoing collaboration are explicit and shared |
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Partnership is ‘deep’ (not just one person if representative of a network partner)
BUT also ‘deep’ if at personal level the participants bring/shere all experience and competences they have
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Support in place for individual partners to inform back their organisation (non-conflictual) |
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Mechanisms in place for assuring that partnership is proactive (participative) not passive (representative)
Could be relevant also for the next area
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Specific strategies for assuring that engagement of each partner is voluntary, not enforced
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Evidences are collected that partnership is valued by all members (time is paid for)
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Appropriate support for partners is provided to take initiative and leadership space is created
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Basis of partnership can be reviewed (changing to suit needs and challenges as they arise)
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Partners are kept motivated – ensuring network agenda matches partner expectations – is value-added (but not cherry-picking); ‘what’s in it for us?’ More relevant for the next area
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Consistency – language, concepts clearly understood to facilitate partnership (common sense) Also relevant for the next area
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Coverage: all necessary partners are involved to address needs
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Partners understand their own role (responsibilities) and the connections they need to make
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Flexibility: partnership arrangements are not too rigid as to impede responsiveness
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Trust and openness amongst partners exist (even within competitive conditions)
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There is Ownership: autonomy as well as sense of responsibility
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B. QUALITY AREA: PARTICIPATION
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CORE QUALITY CRITERIA
Main aspects important for quality assurance in the case of a specific quality area (i.e. partnership)
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QUALITY INDICATORS (CORE AND ADDITIONAL/
DESCRIPTORS)
Establish if and to what degree the quality criteria is address/achieved. |
Methods, approaches and tools for PRODUCING/USING QUALITY INDICATORS
How you might go about getting information or feedback for calculating the quality indicators? |
Constraints and challenges IN PRODUCING/ USING QUALITY INDICATORS
What difficulties/barriers you foresee in following this quality criteria ? (i.e. collecting information/feedback from network partners)
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Involving the wider public or community
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Network is known and understood by general public
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Clear measures to involve those most distant from learning opportunities
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Beneficiaries have a chance to express their needs
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Beneficiaries are involved in decision-making (governance)
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Beneficiaries are involved in review of network interventions
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Beneficiaries are actively supported (and opportunities created) to express needs and be involved in all decision-making activities
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Language, materials, resources, published materials are clearly understood in everyday life: not just at overall network level, but also in constituent activities and programmes
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Strategy in place to define and address learning needs meaningful to all life-styles of adults
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C. QUALITY AREA: PROGRESS AND RENEWAL
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CORE QUALITY CRITERIA
Main aspects important for quality assurance in the case of a specific quality area (i.e. partnership) |
QUALITY INDICATORS (CORE AND ADDITIONAL/
DESCRIPTORS)
Establish if and to what degree the quality criteria is address/achieved.
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Methods, approaches and tools for PRODUCING/USING QUALITY INDICATORS
How you might go about getting information or feedback for calculating the quality indicators? |
Constraints and chhallenges IN PRODUCING/ USING QUALITY INDICATORS
What difficulties/barriers you foresee in following this quality criteria ? (i.e. collecting information/feedback from network partners) |
The capacity to continuously understand results, reasons; and the capacity to use this understanding to influence ongoing planning
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Partners ‘internalise’ evaluation and review (identifying benefits and not just an imposition)
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Evaluation and review (quality) are prioritised – seen as a core activity and not just an add-on
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Resources are allocated (not just finance but human responsibility)
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Methods and mechanisms should not be cumbersome or divert from the main purpose of the network.
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Means of measuring must be appropriate in context of learning region (not just quantitative; and also longer-term)
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Results and findings must be able to be widely understood
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Must be macro as well as micro picture (product as well as process)
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Flexibility of partners to share information (not defensive)
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Flexibility and openness of partners to accept results (failures as well as successes) and act on results – open to change
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Benefits identified are broad-based (not just education-linked)
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Outcomes and impact is regularly checked, demonstrated and communicated to all members of the network
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Results and learning is used to influence policy (not just practice)
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Unintended as well as planned outcomes are documented and shared
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Comments (5)
CiprianFartusnic said
at 2:08 pm on Oct 21, 2010
Dear colleagues, as you know, we have some observations in red in our framework document on quality criteria and indicators. When possible, it would be great to have a discussion on them.
Randolph Preisinger-Kleine said
at 2:17 pm on Oct 21, 2010
Hi Ciprian, which document are you referring to?
CiprianFartusnic said
at 2:24 pm on Oct 21, 2010
This one, sent to you and circulated by Thomas to all the partners: Quality Assurance Framework_comments.doc. I can re-send it now.
Randolph Preisinger-Kleine said
at 2:35 pm on Oct 21, 2010
Please send again. I cannot find it in my mailbox or on the website, so maybe it has gone to my notebook.
Randolph Preisinger-Kleine said
at 1:38 pm on Oct 22, 2010
Have added the current working version of quality criteria, indicators and quality framework; partners can add items, propose changes, make comments etc. directly in this workspace.
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